Chief Technology Officer

Ed Biglin, Chief Technology Officer, (925) 631-4433

Office of the Chief Technology Officer

• Mary Merschat, Admin Asst/Purchasing Coordinator
• Dennis Rice, Consultant to CTO
• Kim Sullivan, Assistant to CTO

CaTS Management Team

• Ed Biglin, Chief Technology Officer
• Kevin Freels, Director, Infrastructure Services
• Frans Hoffman, Director, Client Services Division
• Sheila Pallotta, Director, Administrative Information Services
• Carl Thelen, Director, Web Services & Instructional Technology

Administrative Information Services

• Sheila Pallotta, Manager, Administrative Information

• Lisa Ciccone, Operations Supervisor
• Gail Garrett, Computer Operator
• Scott Nebinger , Senior Software Analyst
• Dean Nakamura, Software Specialist

Client Services Division

• Frans Hoffman, Director, Client Services Division

Client Services Departments

• Service Desk

• Service Desk Management Team
• Annalisa Schienbein, Customer Support Manager
• Lance Hourany, Manager Desktop Support
• Bob Miller, Lead Technician, Remote Support
• Hamid Mostaghimi, Lead Technician, Imaging
• Service Desk Technicians
• Paul Alejandrino, Client Support Technician
• Dan Cueva, Client Support Technician
• Jesse Estella, Client Support Technician
• Mark Lamb, Client Support Technician
• Lynn Reddell, Client Support Technician

• Media Services

• Craig Phillips, Manager, Media Services
• Rob Limon, Events Technology Manager

• Training Services

• Rita Pearson, Manager, Training Services

• Continual Service Improvement / Software Librarian

• William McCosker

Infrastructure Services

• Kevin Freels, Director Infrastructure Services

• Tony Angerame, Systems Administrator
• Gilbert DeFrenne, Systems Administrator
• Frank Pinkella, Network Engineer
• Jeff Berman, UNIX Systems Administrator
• Rob Whalen, Network Engineer
• Emily Adelmann, Billing Clerk, Telephone Services
• Noel Toms, Administrative Assistant, Telephone Services
• Ronnique Crider, Operator, Telephone Services
• John Lambert, Phone Technician, Telephone Services

Web Services and Instructional Technology

• Carl Thelen, Director, Web Services and Instructional Technology (925) 631-8260
• Adriana Botello, Web Producer
• Gerrit Brands, Senior Web Developer
• John Ingham, Web Applications Administrator
• Therese Noonan, Web Developer
• Carmel Crane, Manager, Instructional Technology
• Rae Peralta, Multimedia Developer
• James Thompson, Instructional Technology Applications Administrator