There is a new addition to the CaTS web site: Service Assurance.

The purpose of this section is to promote IT Service Management (ITIL) best prsactices and to provide the SMC Community with insights into what is happening in CaTS to deliver better IT services. The new section can be found at URL: http://www.stmarys-ca.edu/computer-and-technology-services-cats/service-assurance.

Please visit this section.

(9/1/2012)