Phuong Anh Nguyen

Anh

Overview

Department: 
School of Economics and Business Administration » Business Analytics
SMC Email Address: 
Contact Information: 

Office
Galileo Hall - 305

Contact:
Email: ppn4@stmarys-ca.edu

Education

  • Ph.D. University of Massachusetts, Amherst, May 2011
  • M.B.A. California State University, East Bay, June 2004
  • B.A. University of California, Berkeley, May 1998

Professional Experience


ACADEMIC EXPERIENCE         

  • Chair, Department of Business Analytics, Saint Mary’s College of California, 2014 – present.
  • Assistant Professor, School of Economics and Business Administration, Saint Mary’s College of California, 2011 – present.

 

PROFESSIONAL EXPERIENCE

  • Better Work Vietnam, a global partnership program between the International Labour Organization and the International Finance Corporation aimed at improving labor standards and competitiveness for Vietnamese companies in the garment and footwear industry,Vietnam, 2014 – present; Ongoing work to improve member companies’ operations by helping them increase the effectiveness of their continuous improvement practices.
  • Health New England, Springfield, MA, 2009; Improved the company’s idea system by identifying causes of the lack of success and providing solutions to them. 
  • Kollmorgen Electro-Optical, Northampton, MA, 2008; Created a plan for the firm on how to implement an idea system in the company to help with the challenges of expanding its business.
  • Mds Insurance Broker, Porto, Portugal, 2008; Improved the company’s idea system by identifying causes of the lack of success and providing solutions to them. 
  • Viglacera-Hanoi Ceramics Company, Vietnam, 2007; Collaborated in a one-day evaluation of the company and recommended improvements in Viglacera’s operations

 

·    

Courses Taught

Regularly Taught:

  • BUSAD 40
  • BUSAD 132
  • BUSAD 137
  • GMAN 304
  • GMAN 305
  • GMAN 504
  • GMAN 505
  • FAIM 603

Publications

  • Kennedy, D. M., Sommer, S. A., Nguyen, P. A. (2017). Multi-Team System Behaviors: Insights from Modelling Team Communication. European Journal of Operational Research, 258(1), 264-278.
  • Nguyen, P. A. (2015). Continuous Improvement in an Emerging Market: Findings from Vietnam. Journal of Business Inquiry, 14(2), 93-109.
  • Nguyen, P. A. (2015). Issues and Challenges in the Establishment of Continuous Improvement in Vietnam. International Journal of Business and Social Research, 5(10), 10-21.
  • Nguyen, P. A. and Robinson, A. G. (2015). Continuous Improvement in Vietnam: Unique Approaches for a Unique Culture. Journal of Asia Business Studies, 9(2), 195-211.
  • Nguyen, P. A. and Robinson, A. G. (2010). Managing Continuous Improvement in Vietnam: Unique Challenges and Recommendations to Overcome Them. Quality Management Journal, 17(2), 27-41.
  • Guo, G. C., Ruane, S. G., Galli-Debicella, A., Nguyen, P. A. & Manz, C. C. (2008). Dynamic Leadership: Toolbox for the Values-Based Entrepreneur. Journal of Values Based Leadership, 1(2), 26-40.

Interests

Scholarly Interests: 
  • Continuous Improvement
  • Innovation and Creativity
  • Lean Production
  • Quality Management
  • Global and Sustainable Operations Management