If you currently have any new, unopened remanufactured toner cartridges please do not install them in your printer. Contact Purchasing BEFORE you put a remanufactured toner into your printer or if you are unsure if you have a remanned cartridge.
We have been experiencing problems with some of the colored remanufactured toners, especially those where some OEM, Original Equipment Manufacturer, and some remanufactured toners are installed in the same printer.
To date we have not had complaints about any remanufactured black toner cartridges, only color.
We will continue to look for a reliable supplier of remanufactured toners in an attempt to reduce cost and be more eco friendly.