Managing Change: The Human Factor

Change is a permanent feature of most organizations, including Saint Mary’s College.  Whether change is self-initiated or mandated by others, a manager must know how to handle the human side of change, along with the technical. In this course, you will learn realistic techniques for communicating about change, responding to resistance, and maintaining employee morale in the face of ongoing change. Program participants will:

  • Discuss how to communicate change effectively to employees
  • Review the key stages of any change process
  • Recognize why people may resist change and explore appropriate responses
  • Identify methods to help your team transition through the stages of change

When:             Thursday, January 30, 1:00—3:30 PM

Where:            Lafayette, SODA Center

Open to:         Supervisors and leaders

Presenter:       Sunny Bradford, Director-Learning & Org. Effectiveness

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