Managing Change:  The Human Factor

Change is a permanent feature at SMC, as in most institutions.  Whether change is self-initiated or mandated by others, a manager today must know how to handle not only the technical, but also the human side of change in the workplace. In this course, you will learn realistic techniques for communicating about change, responding to resistance, and maintaining employee morale and support, in the face of ongoing change. Program participants will:

  • Discuss how to communicate change effectively to employees
  • Review the key stages of any change process
  • Recognize why people may resist change and explore appropriate responses
  • Identify methods to help your team transition through the stages of change

When:             Wed. March 4, 1:00—3:30 PM

Where:            FAH 205

Open to:         Supervisors and leaders

Presenter:       Sunny Bradford, Director-Learning & Org. Effectiveness

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