How can we help you?
Click on the Service Catalog links in the left margin to match our service provisions with your service need.
Click on the ServiceNow image in the left margin and use your SMC username and password to login to the IT Services ServiceNow portal, where you can make a request for service or check our knowledge base. This link will open a new page and take you to another site apart from the Saint Mary's College website.
The Service Desk is staffed to help with computer, technology and IT-related questions
Call us to report an incident or request a service: (925) 631-4266.
Email us: email@example.com
Location: Saint Albert Hall (Library)
Service Desk Hours:
Mon-Thu 7:30am-1:00am, (Open Lab - Technician support from 7:30am-7:30pm)
Fri 7:30am-6:00pm (Open Lab - Technician support from 7:30am-7:30pm)
Sat 7:30am-6:00pm (Open Lab - Technician on call/on campus from 7:30am-3:30pm)
Sun 10:00am-1:00am (Open Lab)
The Tech Bar is staffed for walk-in technical support.
Location and Hours:
Student Computer Labs
Primary Location: Saint Albert Hall (Library)
Hours are subject to change.
Other labs on campus are scheduled for classes, and open for general use based on different building schedules. Check with the IT Service Desk to determine availability for general use.