Phuong Anh Nguyen  |  Interests  |  Scholarship  |  Service  

Education:

• Ph.D. University of Massachusetts, Amherst, May 2011
• M.B.A. California State University, East Bay, June 2004
• B.A. University of California, Berkeley, May 1998

Teaching Experience:

• Assistant Professor - Saint Mary's College of California (July 2011 - Present)
  School of Economics and Business Administration
• Visiting Lecturer - Hanoi School of Business, Vietnam National University (October 2008 - December 2008)
• Instructor - University of Massachusetts, Amherst (September 2007 - May 2010)
• Graduate Research Assistant - University of Massachusetts (September 2004 - May 2011)

Professional Experience:

• Consulting - Health New England, Massachusetts (June 2009)
• Consulting - Kollmorgen Electro-Optical, Massachusetts (September 2008)
• Consulting - Mds Insurance Broker, Portugal (January 2008)
• Consulting - Viglacera-Hanoi Ceramics Company, Vietnam (June 2007)

Other Experience:

• Consulting - Health New England (June 2009)
  Improved the company’s idea system by identifying causes of the lack of success and providing solutions to them
• Consulting - Kollmorgen Electro-Optical (September 2008)
  Created a plan for the firm on how to implement an idea system in the company to help with the challenges of expanding its business
• Consulting - Mds Insurance Broker (January 2008)
  Improved the company’s idea system by identifying causes of the lack of success and providing solutions to them

Awards:

• Associated Students Fellowship - California State University, East Bay (September 2003)
• Graduate Equity Fellowship - California State University, East Bay (September 2002)
• Seffens Scholarship Program - University of California at Berkeley (August 1995)

Presentations:

Conference Presentations

• The Impact of Continuous Improvement on Performance in Organizations in an Emerging Nation: Findings from Vietnam. Nguyen, Phuong Anh and Robinson, A.G.
  Harvard East Asia Society Annual Conference
  (2010)
• An Exploratory Study of Continuous Improvement in Vietnam: Lessons and Opportunities. Nguyen, Phuong Anh and Robinson, A.G. (other)
  Academy of Management National Meeting
  (2009)

Refereed Conference Proceedings

• Continuous Improvement in Vietnam: what works, what does not, and what the future holds.. Nguyen, Phuong Anh and Robinson, A.G. (talk, speech or lecture)
  Asia Pacific Decision Sciences Institute Proceedings
  (2012)
• The State of Continuous Improvement Practices in Vietnam. Nguyen, Phuong Anh, Robinson, Alan G. and Nguyen, Thu Minh
  Decision Sciences Institute
  (November 2010)

Publications:

• Nguyen, Phuong Anh & Robinson, Alan G. (2010). Managing Continuous Improvement in Vietnam: Unique Challenges and Recommendations to Overcome Them. Quality Management Journal, Vol. 17, Iss. 2, 27-41.
• Guo, Grace Chun, Ruane, Sinead G., Galli-Debicella, Alexandra & Nguyen, Phuong Anh. (2009). Self-Leadership: The Entrepreneur's Toolbox. In Manz, Charles C. and Neck, Chris(Eds.), Mastering Self-Leadership: Empowering Yourself for Personal Excellence 5th Edition. Upper Saddle River, New Jersey: Prentice Hall.
• Guo, Grace Chun, Ruane, Sinead G., Galli-Debicella, Alexandra, Nguyen, Phuong Anh & Manz, Charles C. (2008). Dynamic Leadership: Toolbox for the Values-Based Entrepreneur. Journal of Values Based Leadership, Vol. 1, Iss. 2, 26-40.