How To Make An Appointment

CAPS can be a valuable tool in helping you to gain insight and provide an opportunity to explore feelings, thoughts, and conflicts in order to obtain a deeper understanding of how they impact your choices and behaviors.
CAPS Reception Area CAPS Waiting Room

How to make an appointment:

If you are a full time undergraduate or a graduate student interested in seeing a therapist, you will first need to come into CAPS (Augustine Hall, ground floor), during normal business hours, to fill out an information questionnaire. This questionnaire will help CAPS get to know you and how to best help you. Please allow about 10-15 minutes for paperwork or plan to visit our offices during the following hours: Monday, Tuesday, Wednesday or Friday from 9:00-11:30 a.m. or 1:00-4:30 p.m., or on Thursdays, from 10:00-11:30 or 1:00-4:30 p.m.. Once we input your information into our system, we will provide you with available appointment times. Appointments are based on our therapy staff’s availability and your class schedule.

If you are a returning client and it’s been a while since we have seen you, you may need to fill out the questionnaire again or update your school schedule. Each new academic year requires you to fill out a new questionnaire, so please plan your time accordingly.

If you have any questions, please feel free to call us at (925) 631-4364.

Who qualifies for CAPS?

CAPS is the primary provider of psychological services for full-time undergraduates and graduate students at Saint Mary's College. Full-time undergraduates and graduate students can receive individual, group, or couples counseling by a psychologist or therapist. Part-time students are seen on a limited basis for evaluation and referral to a community practitioner. Faculty and staff are welcome to use our consultation and referral services.

Late cancellation and missed appointment policy:

CAPS has a limited number of counseling appointments available; therefore, we encourage you to keep your scheduled appointments. If you cannot keep an appointment, please cancel by calling our office at (925) 631-4364 at least 24 hours before the appointment (you may leave a message on our voice mail if you call after office hours or on weekends).

Specific to missed appointments, we will assume that you have discontinued treatment and we will not automatically reschedule you for another appointment. You will need to speak to your therapist directly in order to reschedule. Repeated cancellations or missed appointments may result in a loss of eligibility for CAPS services and referrals to mental health providers in the community may be provided.

What we DO NOT do:

- Perform psychological testing or IQ testing.
- Provide court-ordered evaluations or treatment.
- Authorize emotional support, or services animals.
- Share information about you without your written consent.

How to make a referral:

If you are concerned about a student, we suggest that you encourage him/her to come into CAPS and make an appointment with a therapist to discuss the situation. Here are some helpful ways to refer a student:

  • Suggest that the student come into CAPS, Monday-Friday 9:00-4:30 p.m. (CAPS is closed daily from noon - 1:00 p.m.).
  • Call the receptionist at CAPS while you are with the student in order to facilitate contact. You may leave the student's name and indicate when they might come into CAPS.
  • Walk the student over to CAPS. At that time, an appointment can be made, or if a counselor is available, the student can be seen immediately.

Please remember that the communication between a counselor and client is confidential. We cannot and do not discuss the details of a student's situation or even the fact that counseling is being received without the student's written consent.

Faculty and staff are encouraged to phone ahead and alert the CAPS Staff in the event of a student emergency.