IT Services

Need Help? Contact the Service Desk at (925) 631-4266.

Covid-19 Response

IT Services is committed to helping Faculty, Students and Staff during this time.

Service Desk
Our Service Desk remains open during these times:
Monday-Friday: 7:30am - 7:30pm
Saturday: 7:30am - 3:30pm
Sunday: Closed

Contact Us

• Submit a Ticket at the ITS Self-Service Portal. View the list of Service Request forms. If you don't know which form to use then submit a General Service Request form and it will be routed to the correct ITS department.
• Call us: (925) 631-4266
• Email us: servicedesk@stmarys-ca.edu
• Location: Galileo Hall, Room 111 (if door is locked call the service desk and they will open the door if they are on campus)

Quicklinks

• Academic Resiliency Checklist for Faculty
• Technology Services Available from Off Campus
• FAQ - Technology and Working from Off Campus
• All about Zoom
• Learn about Zoom on the Faculty Development site
• All about Moodle
• Equipment Lending
• Connecting to your SaintMary's Desktop from home: VPN and Remote Desktop
• Faculty visit the EdTech Site

Webinar Series
SMC EdTech and Faculty Webinar Series
Topics include: Zoom BreakOut Rooms, Assignment Options, Zoom Pools, Moodle Gradebook and more.
The series runs from March 27 to May 1..
View the list of webinars