IT Services

Need Help? Contact the Service Desk at (925) 631-4266.

Submit a ticket

Service Desk
The Service Desk hours are:
Monday-Friday: 7:30am - 7:30pm
Saturday: 7:30am - 3:30pm
Sunday: Closed

Contact Us

  • Submit a Ticket at the ITS Self-Service Portal. View the list of Service Request forms. If you don't know which form to use then submit a General Service Request form and it will be routed to the correct ITS department.
  • Call us: (925) 631-4266
  • Email us:
  • Location: Galileo Hall, Room 111 (if door is locked call the service desk and they will open the door if they are on campus).
    When visiting the Service Desk a face covering is required. Social distancing guidelines will also be implemented. Learn more about our safety guidlines.
    IT Services is not accepting appointments in the IT Services Modular Building at this time