Service Catalog - A to Z index

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Links below will open a "directed search" of our Knowledge Base in the IT Services Portal. The Knowledge Base contains helpful user guides, forms, policies and Frequently Asked Questions (FAQs). You will be asked to log in with your SMC username and password to access the ITS Portal.

 

SERVICE CATALOG

 

A / B / C / D / E / F / G / H / I / J / K / L / M / N / O / P / Q / R / S / T / U / V / W / X / Y / Z


 

A

Access (see Authentication)
Accounts (see Authentication)
Active Directory (see Authentication)
Administrative Rights (see Authentication)
all.faculty email list (see Email List)
all.staff email list (see Email List)
all.students email list (see Email List)
Apple TV (see Apple TV)
Audio/Video
Authentication

 

B

Borrowing Equipment (see Equipment Lending)
Buying Hardware (see Technology Purchasing)
Buying Software (see Technology Purchasing)

 

C

CMS - Content Management System (see Web Publishing)
Cable TV
Calendaring (see Google Calendar)
Campus Directory (see Directory on MySMC)
Classroom Equipment
Classroom Emergency (see Classroom Equipment)
Classroom Technology Map (see Classroom Equipment)
Clickers (see Classroom Equipment)
Cloud Print (see Printing)
Colleague (see Records and Information Systems)
Comcast / Xfinity (see Cable TV)
Computer Repair (see Repair)
Conference Calling
Constituent Relationship Management
Consulting
Content Management System (see Web Publishing)

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D

Data Reporting (See Power BI)
Desk Phone (see Telephone)
Directory (see Directory on MySMC)
Document Camera (see Classroom Equipment)
Document Imaging/Management
Document Scanning
DocuSign
DVD/VCR (see Classroom Equipment)

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E

e-Learning Systems
EduBlogs (see e-Learning Systems)
Electronic Signatures (See DocuSign)
Ellucian (see Records and Information Systems)
Email
Email Lists (see Email List)
Employee Directory (see Directory on MySMC)
Equipment Lending
Equipment Purchase (see Technology Purchasing)
Equipment Removal
Equipment Repair (see Repair)
Excel (see Microsoft Office)
Extron Controller (see Classroom Equipment)

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F

Faculty subscription email list (see Email List)
Faculty Directory
Faculty Profiles (see Web Publishing)
Faxing
File Sharing (see Google Apps)

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G

GaelCalendar (see Google Apps)
GaelLearn (see e-Learning Systems)
GaelMail (see Email)
GaelPhone (see Telephone)
GaelPrint (see Printing)
GaelXpress (see Records and Information Systems)
Gmail (see Email
Google Apps
Google Drive (see Google Apps)
Guest Accounts (see Authentication)

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H

Hardware (see Technology Purchasing)

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I

iClickers (see Classroom Equipment)
ILLiad (see Library)
ImageNow (see Document Imaging/Management)
Informer - (discontinued) (see Power BI)
iPrint (see Printing)
IT Equipment Moves
IT Project (see Consulting)
IT Security

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J

Jive (see Telephone)

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K

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L

LMS - Learning Management System (see e-Learning Systems)
Laptop Lending (see Equipment Lending)
Learning Management System (see e-Learning Systems)
Library Access
Library Databases (see Library Access)
Login (see Authentication)

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M

Media Equipment Lending (see Equipment Lending)
Microsoft Office
Moodle (see e-Learning Systems)
Moving (see IT Equipment Moves)
My Saint Mary's Portal (see MySMC)

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N

New Hardware (see Technology Purchasing)
New Software (see Technology Purchasing)
New Employee (see New Hire)
New Hire

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O

Office Moves (see IT Equipment Moves)
Online Learning (see e-Learning Systems)
Ordering Equipment (see Technology Purchasing)
Outlook (see Email)
Overhead Projector (see Classroom Equipment)

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P

Password Reset (see Authentication)
Payment Forms (see Web Publishing)
Phone (see Telephone)
Podium (see Classroom Equipment)
Policies (see Technology Planning & Policy)
Power BI
Printer Repair (see Repair)
Printing
Project Form (see Consulting)
Project Proposal (see Consulting)
Project Request (see Consulting)
Projector (see Classroom Equipment)
Public Address System or PA (see Audio/Video)
Purchasing (see Technology Purchasing)

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Q

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R

Records and Information Systems
Reports (see Records and Information Systems)
Repair

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S

Salli (see Web Publishing)
Scanning (see Document Scanning)
Security (see IT Security)
Service Request Systems
Single Sign On/SSO (see Authentication)
Slate (see Constituent Relationship Management)
SMC-Classroom-WiFi (see Campus Network)
SMC ID (see Authentication)
SMC-Guest (see Campus Network)
SMC-WiFi (see Campus Network)
Software (see Technology PurchasingGoogle Apps, Microsoft Office)
Staff subscription email list (see Email)
Staff Directory (see Directory on MySMC)
Student Response Systems (see Classroom Equipment)

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T

Tech Bar (see Training)
Tech Check (see Audio/Video)
Technology Map (see Classroom Equipment)
Technology Purchasing
Technology Purchasing for Personal Use (see Technology Purchasing)
Telephone
Telephone Conference Bridge (see Conference Calling)
Thunderbird (see Email)
Training
Turnitin (see e-Learning Systems)

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U

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V

Video Editing (see Audio/Video)
Videoconferencing (see Web Conferencing)
Virtual Private Network
Voice Mail
VPN (see Virtual Private Network)

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W

WebAdvisor (see Records and Information Systems)
Web Conferencing
Web Directory (see Directory on MySMC)
Web Pages (see Web Publishing)
Web Portal (see MySMC)
Web Publishing
Web Forms (see Web Publishing)
WiFi (see Campus Network)
Wikis (see e-Learning Systems)
Wireless Network (see Campus Network)
Wordpress (see e-Learning Systems)

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X

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Y

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Z

Zoom (see Web Conferencing)

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