FAQ's

Answers to our most Frequently Asked Questions Regarding COVID-19

Updated on March 19, 2020

 

I am an Undergraduate student, and am wondering if I will be receiving a credit of tuition due to the Coronavirus?

Saint Mary’s College has made every effort to insure that the continuity of instruction is being maintained.  All students have the ability to fulfill their academic course work through remote instruction and students will receive the same transcript credit as though the term had continued on campus.  As a result, no adjustment to tuition is indicated.

It is important to note that the refund period for Spring Semester has passed and therefore, withdrawing from courses will not generate any credit of tuition, but may affect financial aid, leaving students in a less favorable position. Students should consult with financial aid before making a decision to withdraw from any active course.

I am a Graduate student in a Spring Semester program, and am wondering if I will be receiving a credit of tuition due to the Coronavirus?

Saint Mary’s College has made every effort to insure that the continuity of instruction is being maintained.  All students have the ability to fulfill their academic course work through remote instruction and students will receive the same transcript credit as though the term had continued on campus.  As a result, no adjustment to tuition is indicated.

It is important to note that the refund period for Spring Semester has passed and therefore, withdrawing from courses will not generate any credit of tuition, but may affect financial aid, leaving students in a less favorable position. Students should consult with financial aid before making a decision to withdraw from any active course.

I am a Graduate student in a Spring Quarter or Tri-mester program, and am wondering if I will be receiving a credit of tuition due to the Coronavirus?

For terms that have not yet begun (Graduate School of Economics and Business spring quarter and Graduate and undergraduate Leadership Spring trimester), we anticipate being able to provide the same continuity of instruction.  For those terms that have not started, students who withdraw prior to the start of the term will not be charged for the term and any applicable financial aid will be cancelled.

I am paying my current tuition with a payment plan, do I need to make my next payment?

All payments on monthly payment plans for Spring term were due to be completed by March 15, 2020.  We have suspended late fees for March and April during this time.  Your responsibility for paying tuition is unaffected. 

Typically tuition is due by the beginning of each term.  Payment plans facilitate your ability to defer those payments over several months.  As no change to tuition has occurred, these payments remain due and payable.  If a student has extenuating financial situations that need to be addressed, the College’s Collection Specialist is available, as always, to discuss special arrangements for payment.  (Vanessa Vandiver, 925-631-4209 or vsv1@stmarys-ca.edu)

 

I was living on campus and am wondering if I will get a credit?

Effective March 20, the Saint Mary’s College dorms have been closed.  Students with extenuating circumstances should already have completed the residential “Request to Stay Form” with Residential Experience.  All students have been asked to remove their belongings as soon as possible (but no later than April 14th). 

As this March 20th marks the half way point of the spring housing license, the College will credit each student’s account with 50% of their room and board fees.  Because this reduction in fees affects the student’s cost of attendance, the financial aid department will need to evaluate the student account to insure that students are not over awarded (awarded more aid than their revised cost of attendance).  Should a student have too much financial aid, their loans will be reduced to meet the maximum.  This will reduce the amount the student needs to repay upon graduation. 

The room and board credit and resulting financial aid review will be completed following the April 14th deadline.  Once the analysis has been completed, any credit on account will be held for future terms.  A student may request refund of the credit by completing the refund request form on the Tuition and Fees webpage (​https://www.stmarys-ca.edu/tuition-fees/refunds).

In order to keep our staff safe and because of the stricter Covid-19 restrictions, we will only be processing refunds once per week. To expedite your refund, please fill out the eReimbursement form on GaelXpress (under "Student Account Center" click on "My Bank Acct-eReimbursement"), which will allow you to receive your refund electronically. 

 

Will my flex dollars be taken away or refunded to me?

At this time flex dollars will be left intact.  Flex dollars can continue to be used at the off campus vendors and for services on campus as available.  Any flex dollars left on account in June will be rolled over to next year.  Graduating seniors may request a refund of flex dollars by using the form on the Tuition and fees web page. (​https://www.stmarys-ca.edu/tuition-fees/refunds)