Library Confidentiality Policy

The SMC Library is committed to confidentiality and protecting the privacy of its users. 

Confidentiality of Library Records

Confidential records, including patron registration details, circulation activity, interlibrary loan requests, research inquiries, and any other personally identifiable library use, may only be accessed by authorized personnel for legitimate library operations. In accordance with the American Library Association, Federal Educational Rights and Privacy Act (20 U.S.C. § 1232g) (FERPA), and California law, such information must not be disclosed outside of such uses without the patron’s written consent or by court order.

All library staff and student employees are responsible for safeguarding user privacy, accessing records only as needed for their work, and maintaining appropriate data security. Unauthorized access or disclosure may result in disciplinary action.

This policy does not apply to anonymized or aggregated data that does not identify individual users.

Electronic and Technology Privacy 

Any data generated using library computers, networks, Wi-Fi, online resources, or digital platforms that can identify an individual user is considered confidential.

The library does not monitor or track individual user activity except as necessary to maintain system security, troubleshoot technical issues, or comply with legal obligations. Access to electronic usage data is limited to authorized personnel for legitimate operational purposes only.

OpenAthens

Access to online library resources is authenticated by OpenAthens, using the Saint Mary’s single sign-on (SSO). Refer to the vendor’s statement on privacy: https://www.openathens.net/privacy/

Privacy of Communications

The Library supports the freedom to seek information, ask questions, and engage in discussion without unnecessary disclosure. Library employees respect the privacy of users and treat interactions with discretion. However, Library employees are mandated reporters under the College's Title IX policy and must report information that may involve conduct covered by Title IX. Outside of these reporting obligations, the Library is committed to protecting user privacy to the fullest extent permitted by law and College policy. 

Refer to the Library’s Reference and Social Media policies for further information. 

Approved by Library Cabinet, June 30, 2026