Award Categories

Award Categories
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When you nominate someone for a Staff Distinction Award, please indicate on the nomination form the category for which you’re nominating him/her. Also, as you address the nomination questions, describe how the individual exemplifies this particular category.

Customer Service*

This award is for individuals who:

  • Welcome others in a friendly fashion & actively listen to understand their needs
  • Exceed customers’ expectations on a consistent basis
  • Support the Mission by providing prompt and quality service with a positive attitude
  • Offer outstanding “above and beyond” service within their own working group and all around the campus
  • Make a difference by taking the initiative to improve processes and service
  • Exhibit proactive problem solving and initiative to meet customers’ needs

*Depending on one’s role, “customers” might be students, faculty, administration, other staff members and departments, parents, or alumni.

Inclusive Excellence & Building SMC Community

This award is for individuals who:

  • Consistently demonstrate sensitivity to the needs and concerns of individuals from different backgrounds and cultures
  • Foster open communication and help build bridges between diverse members of our campus community
  • Create opportunities for staff, faculty, and/or students to engage in continuous learning related to diversity, respect, and inclusion
  • Work to eliminate bias and other barriers that might hinder the success of SMC students, staff, or faculty
  • Contribute significantly to the College's efforts to build a culture of respect and inclusion


This award is for individuals who:

  • Lead by example and serve as a role model for members of the Campus Community
  • Motivate and empower community members to work collaboratively to achieve College goals
  • Are outcomes-driven and adept at developing strategies that achieves results
  • Are self-aware and authentic in their interactions with others
  • Demonstrate commitment to their own continuous learning

*Nominees do not have to be in a formal leadership role.

Unsung Hero 

This award is for individuals who:

  • Consistently go above and beyond the call of duty
  • Fill in when and wherever needed, performing at a high level, regardless of actual job description
  • Take initiative to solve problems and improve work situations without being prompted
  • Help others by sharing knowledge of SMC practices, resources, or job-related skills
  • Demonstrate a “can-do,” take-charge, positive attitude