Billing FAQ

When will I get my first bill and when is it due?

Bills will be sent to your online student account on GaelXpress beginning on July 8 (click “View My Bill/Make a Payment”). Your balance is due on Wednesday, August 5, 2015.

Will I get my bill in the regular mail?

No. Saint Mary's only bills online via GaelXpress. You will receive information in the mail regarding your balance in July but all bills are sent electronically.

Why don't I see my financial aid on my bill?

  • If you have received a financial aid award letter, that aid will be reflected as “pending” on your bill.
  • If you have not received a letter from us, nothing will show.
  • Make sure you have filed your FAFSA and submitted any required documentation.
  • Outside scholarships do not appear on your bill. Subtract the scholarship amount and pay the balance along with verification of your scholarship.
  • Federal Work Study is not included as pending aid (you must secure employment and you will get paid directly).
  • Please review your financial award letter on GaelXPress.

Questions? Check out our Things You Need to Know section (FAQs) or contact us at (925) 631-4370 or

Why can't my parents see my bill?

Students must set up Authorized Payer profiles through GaelXpress for parents, grandparents, and others to view bills and pay online. It is a one-time set up and it is strongly encouraged that students set up their parents as Authorized payers. Once an Authorized Payer is set up, he/she will receive an email when a new bill is available and he/she will go to QuickPay to view the bill.

Students: GaelXpress >

Parents and Family Members: QuickPAY >

How do I pay my bill?

Saint Mary's does not accept credit card payments. Students may make eCheck payments using GaelXpress. Parents can use QuikPay. Checks may also be mailed directly to the SMC Business Office at 1928 St. Mary's Road PMB 4600, Moraga, CA 94575. All checks should be payable to Saint Mary’s College (please include your student id number to ensure proper posing).

Does Saint Mary's offer a payment plan?

Saint Mary’s College has partnered with Tuition Management Services (TMS) to offer an interest free payment plan that allows families of full-time undergraduates to pay tuition, room, and meal plans monthly on the annual ten or nine month Plan. Payments start on June 15, 2015 for the 10 month plan and July 15, 2015 for the 9 month plan and end on March 15, 2016. There is a $63 annual enrollment fee. The payment plan is voluntary.

Tuition Management Services >

What if I don't get my bill?

Contact the Business Office (8:30 a.m.–5 p.m. PST) at (925) 631-4209 or

What if I already have medical insurance through my family?

All students are REQUIRED to have medical insurance. You can opt out of Saint Mary's medical insurance by September 9. If you do not opt-out by September 9th you will be insured for the FULL YEAR with coverage beginning on August 1, 2015 and ending on July 31, 2016. There is no opportunity to opt-out in the spring semester. International students and U.S. citizens whose primary residents is abroad will NOT be able to opt-out. Mandatory enrollment is required if your permanent address is abroad.

Insurance Medical Waiver >

Why am I being billed for a double when I requested a triple?

Housing requests are not always guaranteed. Contact the Housing Office at (925) 631-4241 or

There is a “CR” in the Amount Due field and a negative number in the Balance Due field, what does this mean?

A negative number is a credit balance (CR) and means you are due a refund. Usually, refunds are a result of your student loans. Refunds will only be issued on credit balances after ALL allowable charges have been paid in full (including any payment plan balance). Refunds are ready the first week of the semester (if all the aid has posted). Parent Plus Loan refunds typically go to the parent borrower unless the parent authorized the refund to go to the student.

Please Note: A refund cannot be processed until there is an actual credit balance on your account. We do not refund in anticipation of aid posting. Refunds are not issued for students with monthly payment plans until the plan is paid in full. Refunds will go back to the originating source if a payment is made by a third party.

What if I have to withdraw from Saint Mary’s College?

SMC will refund 85% of tuition at the end of the first week of the semester, 80% at the end of the second week of the semester, and 75% at the end of the third and fourth week. There is NO tuition refund after the fourth week of the semester, however, families may purchase Tuition Refund Insurance through GradGuard for students who cannot complete classes for the semester due to a covered medical reason.

Please note: Room and board charges are refunded based on the terms in the Residence Hall and Dining Services License and financial aid disbursements will be adjusted based on the percentage of the time you attended SMC.

Still have questions?

Not to worry, contact the Business Office (8:30 a.m.–5 p.m. PST) at (925) 631-4209 or, or visit our website for information on how to pay your bill and FAQs on tuition and fees.

Business Office Mailing Address

1928 Saint Mary's Road
PMB 4600
Moraga, CA 94575
(925) 631-4000